The UW Survey Center retains an excellent, highly trained project staff including project directors, programmers, field staff, and business staff, who ensure that every project moves smoothly from inception to completion.
Kelly is the Director of Project Management at the University of Wisconsin Survey Center where she oversees a staff of 10 to 15 full-time project directors. She has over 25 years of experience conducting survey research at the UW-Madison and has served as a project director at UWSC since 2000. During her tenure at UWSC Kelly has personally directed a wide variety of projects including the second round of the MIDUS: Midlife in the U.S. National Study of Health and Well-being Study, and the National Children's Study (NCS) Waukesha Vanguard Call Center.
Kelly’s current focus is training and assisting UWSC’s project directing staff as they manage over 80 projects each year. She also collaborates with UWSC's Associate Director John Stevenson on developing and writing cost proposals and guiding business development at UWSC. Kelly is an expert on all components of survey research design with a focus on the design and administration of self-administered instruments, a topic she often lectures on at the UW-Madison.
Kelly holds a bachelor's degree in sociology from University of Wisconsin-Madison. Prior to joining UWSC, she served as a Research Program Manager for the UW-Madison School of Human Ecology for 11 years, where her primary focus was self-administered questionnaire development.
Phone: (608) 262-7360
Nadia joined the project directing staff at UWSC in 2014. She came to the Survey Center with many years of survey research administration experience and survey methods training. Nadia began at the UWSC as a telephone interviewer, was quickly promoted to phone room shift leader, and her familiarity with all aspects of survey administration at UWSC now make her an excellent project manager.
In her current role, Nadia manages web and mail surveys on a variety of topics. She provides methodological assistance with self administered questionnaire layout both on paper and on the web to other UWSC staff in addition to her clients. Nadia also assists UWSC's Survey Methodologist Jen Dykema with the development of questionnaire review and design infrastructure, and the publication of journal articles.
Nadia has a Master's degree in Sociology from the UW-Madison, and she has served as a lecturer both at UW-Madison and Madison College in various Sociology courses. Before coming to the U.S., Nadia managed survey projects funded by organizations such as the United Nations Development Program and The World Bank.
Phone: (608) 890-2453
Ciara joined the University of Wisconsin Survey Center as a Project Director in 2017. Before joining the Survey Center, she worked as a research assistant and telephone interviewer for the Center for Healthy Minds and the UW Psychology Department. During her time at the university, she worked in the Harackiewicz Social-Psychology Research Laboratory where she conducted face-to-face interviews doing motivation based research. She has experience managing web and CATI studies, as well as face-to-face interviewing and questionnaire development.
She is assisting on a variety of projects including the Great Lakes Fish Study, National Youth in Transition Database (NYTD) Study, and the Study to Explore Early Development (SEED) for the Center for Disease Control and Prevention (CDC).
Ciara received a bachelor’s degree from the University of Wisconsin-Madison in Sociology and Psychology with a certificate in Leadership.
Phone: (608) 263-3139
Bob started at the Survey Center in 1991 and worked as an interviewer, project director, and database administrator until 1999. Before rejoining the Survey Center in 2003, he was a researcher in the UW Medical School's Center for Health Policy & Program Evaluation. He has experience with mail, CATI, CAPI, and focus group studies.
He is directing a variety of projects including the Behavioral Risk Factor Surveillance System Survey (for the Wisconsin Department of Health and Family Services, and Centers for Disease Control), the Asthma Follow-up to the BRFSS, and the Department of Workforce Development's survey of Job Center participants. He has managed studies of employee assistance programs, organic food buying, entrepreneurship, foster care, mercury consumption, and student satisfaction.
Bob has bachelor's degrees in sociology and chemistry from Rice University, and a master's degree in sociology from the University of Wisconsin-Madison with concentrations in social psychology and sociology of science.
Phone: (608) 265-9885
Kenneth Croes is a cultural anthropologist and senior project director with an extensive background in managing survey and qualitative research projects across a variety of subjects, including public health, health services, community pharmacy, and law. He has experience with telephone, face-to-face, mail, web, and longitudinal survey administration.
Dr. Croes has expertise and over 20 years of experience in qualitative research design, methodology, implementation, and analysis. His recent qualitative projects include: cognitive interviews with members of underrepresented minority groups about perceived barriers and facilitators to participating in research studies that collect biomarkers; focus groups with community pharmacists about health risks posed by over-the-counter medications; and a qualitative data collection effort on behalf of the Dictionary of American Regional English. Dr. Croes also has experience collecting biospecimens and anthropometrics. In 2010, he attended Northwestern University's Summer Biomarker Institute. From 2010-2013, he oversaw the anthropometrics and salivary DNA collection of the Wisconsin Longitudinal Study. He has collaborated on several conference presentations and published articles in the areas of qualitative research and biomarkers collection.
Dr. Croes holds a Ph.D. in cultural anthropology from Princeton University, a M.S. in science and technology studies from Rensselaer Polytechnic Institute, and a B.A. in science, technology, and society from Penn State University.
Phone: (608) 262-6928
Kerryann has been a project director at UWSC since 1999. Before joining the Survey Center, she worked as a Research Assistant on a number of projects, including the National Longitudinal Study of Aging, at the National Opinion Research Center at the University of Chicago. Kerryann has directed mail, web, CATI, and CAPI studies for the Survey Center and is also a trained focus group facilitator. In September 2008, she was re-certified as a trainer for the WMH-CIDI (World Mental Health Composite International Diagnostic Interview) training at the University of Michigan.
Kerryann oversees the Wisconsin Longitudinal Study (WLS), which included in-person interviews around the country with Graduates and their Siblings. She also directs the Wisconsin Early Child Care Study (WECCS).
During her tenure at UWSC, Kerryann directed a number of notable projects, including the Milwaukee Area Renters Study (MARS), and the TEAM Study of Hypertensive African-Americans. Kerryann directed the Midwest Young Adult Study since it began in 2002, and helped coordinate UWSC's work on SHOW (Survey of the Health of Wisconsin).
Kerryann holds a master of science degree in sociology from UW Madison and received her bachelor's degree in Sociology and Philosophy with a minor in Religion, Culture, and Society from Loyola University Chicago.
Phone: (608) 265-6598
Jennifer Dykema is Senior Survey Methodologist and Scientist at the University of Wisconsin Survey Center where she conducts research on questionnaire design, interviewer-respondent interaction, and methods to increase response rates. She advises a broad range of investigators across all disciplines and on all types of study design and data collection. Her research has appeared in Public Opinion Quarterly, Journal of Official Statistics, Social Science Research, Evaluation and the Health Professions, American Sociological Review, and edited volumes such as the Handbook of Survey Research. She serves as an Associate Editor of BMC Medical Research Methodology and on the editorial boards for Public Opinion Quarterly and the Journal of Survey Statistics and Methodology. She has taught research methods at University of Wisconsin–Madison and the Summer Institute at the University of Michigan. She earned her B.A. in psychology and sociology from the University of Michigan, and her M.S. and Ph.D. in sociology from the University of Wisconsin-Madison. Before coming to Wisconsin, she worked at the University of Michigan's Survey Research Center.
Dr. Dykema has extensive experience and expertise in the field of survey research methodology including: wording questions and designing survey instruments across all modes of administration; developing and implementing systems to code interviewer-respondent interaction; designing and implementing experiments to improve survey items and increase response rates; conducting statistical analyses of response errors using multiple data sets; and developing protocols for, conducting, and analyzing the data from cognitive and other qualitative interviews. She has worked directly on developing or providing expert evaluation of several national and state-based surveys including the Current Population Survey Food Security Supplement, National Health Interview Survey (NHIS), the National Survey of Family Growth (NSFG), the Youth Behavior Survey (YBS), the Schools and Staffing Survey, the Parent Survey 3, the California Survey of Birth Defects and the Voices Heard Medical Research Survey.
Jennifer is also very active in the broader survey and public opinion research community. Active in the American Association for Public Opinion Research (AAPOR) since 1992, she current serves as the 2017 Annual Conference Chair and a member of AAPOR’s Executive Council. Prior to that, she served the organization as Chair of the Membership and Chapter Relations Committee (2012-2014) helping to expand the benefits and services offered to student, non-student, and chapter members, and coordinate efforts to build the infrastructure for regular surveys of AAPOR members. For the past three years, she has served on the conference chair's committee to review abstracts submitted for inclusion in the annual conference and help assemble the conference program. In 2005 she was co-winner of the Student Paper Award. From 1995-1998, she served as the Special Events/Social Activities Coordinator, organizing the Fun Run/Walk, T-Shirt Slogan Contest, and other events. Throughout the years, she has served on numerous AAPOR committees including the Conference Committee, Student Paper Award Committee, Book Award Committee, and Innovators Award Committee. She is also active in her local chapter, the Midwest Association for Public Opinion Research (MAPOR) having recently completed a three-year term as a Member-At-Large on MAPOR's Executive Council (2011-2014) where she chaired the committee that successfully launched MAPOR's inaugural "Methods and Substance" webinar series.
Click here for a listing of selected publications.
Phone: (608) 262-8385
Jaime started her career at the UW Survey Center in 2005 when she was hired as a phone interviewer during her undergraduate work. Since then she has worked in a variety of roles including phone room shift leader, assistant project director, and now project director. She has experience with protocol and questionnaire development, recruitment, field staff training, and directing mail, web, CATI and CAPI studies.
Jaime’s primary focus is in education-related research in addition to CAPI projects. Jaime currently manages the Study of Iowa High Schools (SIHS), a large project for UW-SOE researchers focusing on professional development impacts on student and teacher outcomes. She is also managing The Padua Study, a multi-wave CATI and CAPI study looking at the impact of social services on poverty in Fort Worth, TX.
Jaime received a bachelor's degree in Communication Arts from the University of Wisconsin-Madison with a certificate in Women's Studies.
Phone: (608) 262-5757
Karen joined the UW Survey Center as a project director in 2010. Before joining the Survey Center, she worked as a research assistant for the Office of Applied Gerontology at the University of Wisconsin-Milwaukee, where she was involved with a national randomized clinical trial and network analysis for the Alzheimer’s Association.
Karen has experience managing mail, web, CATI, and CAPI studies, as well as biomarker collection and biosafety. She primarily works on studies with a CAPI component (face-to-face interview) and has extensive experience in instrument development, complex sample management, and working with hard to reach populations, including young adults in foster care and families in poverty.
She received her master of arts degree in sociology from UW-Milwaukee in 2010. She also holds a bachelor's degree in sociology and political science from UW-Milwaukee.
Phone: (608) 265-9866
Dr. Nathan Jones joined the UWSC project director staff in 2012. He is a demographer with extensive health-related survey research experience and has published papers on cancer mortality trends, chronic disease risk behaviors, and health disparities. Most recently, Dr. Jones was the facility director of the UW Carbone Cancer Center's Survey Research Shared Service and an epidemiologist for several cancer-related research and outreach projects. He helped UWCCC research members plan and conduct diverse surveys of patients, health professionals, and family members on topics across the spectrum of cancer control.
Prior to joining the UWCCC, Dr. Jones was senior service fellow at the CDC's Office on Smoking and Health and was a coordinator of the Global Tobacco Surveillance System, a collaborative effort supported by WHO and the Canadian Public Health Association. The Global Tobacco Surveillance System's components included the Global Youth Tobacco Survey, the Global School Personnel Survey, the Global Health Professional Students Survey, and the Global Adult Tobacco Survey. Dr. Jones has also been a researcher for the Indonesian Family Life Survey at the California Center for Population Research and a postdoctoral fellow at the RAND Corporation.
Dr. Jones holds a Ph.D. in demography from the University of Pennsylvania and a BA/MA in sociology from Emory University.
Phone: (608) 890-4724
Chad joined the UWSC in August 2006. He has six years experience in designing, implementing, and managing survey projects, including: designing sampling schemes, designing questionnaires, training interviewers, managing telephone interviewers, as well as data coding, cleaning, and analysis. Before joining the UWSC Chad worked in survey centers at Northern Illinois University and the University of Kansas.
Chad attended the University of Nebraska-Lincoln where he received a bachelors degree in political science with minors in urban studies and history. He received a masters degree political science from the University of Kansas (with concentrations in American politics, public policy and federalism).
Phone: (608) 262-4157
Vicki Lein joined the UW Survey Center in 2009. She has managed studies related to health, aging, end-of-life planning, caregiving, financial literacy, technology, transportation and environment, conducted via mail, telephone, and internet. She has experience in questionnaire review and design. Vicki's current projects include overseeing the Midlife in the United States National Study of Health and Well-Being, a longitudinal study with a sample replenishment component, and directing the Wisconsin Study of Families and Loss, a study involving family members of deceased Wisconsin Longitudinal Study participants.
Prior to joining UWSC, Vicki was a research scientist for the Wisconsin Department of Natural Resources, focused on business decision making, innovation, and evaluation of market-based incentives programs. In her research she utilized mail questionnaires, focus groups and in-depth personal interviews.
Vicki holds a master's degree in public policy and analysis from the Robert M. La Follette School of Public Affairs, University of Wisconsin, with a certificate in energy analysis and policy from the Nelson Institute for Environmental Studies. She has a bachelor's degree in economics from Carleton College.
Phone: (608) 263-3427
Griselle joined the UWSC Project Directing Team in 2009. The majority of her work is focused on Mail Surveys and mixed-mode Web/Mail Surveys. She has managed a variety of studies including the Access to Lung Cancer Treatment (ATLC) phone study and the paper questionnaire portion of MIDUS: The Midlife in the United States National Study of Health and Well-Being. She has also managed several longitudinal education related studies involving undergraduate students at multiple colleges, including the Expanding STEM Talent Study. As a native Spanish speaker, Griselle oversees the translation of survey instruments and certifies bilingual interviewers at UWSC.
Prior to joining UWSC she worked as a Partnership Coordinator for NCI’s Cancer Information Services at the UW Carbone Cancer Center where she collaborated with researchers in the development and implementation of various survey projects involving medically underserved communities.
Griselle attended the UW Madison where she received a bachelor's degree in History and Italian.
Phone: (608) 262-2164
Grete Wichmann joined the UW Survey Center in 2014 as a project director. Dr. Wichmann was trained in epidemiologic research methods, health services research, and biostatistics. Before joining the Survey Center, she was a postdoctoral fellow at the Wisconsin Alzheimer’s Disease Research Center, where she investigated the associations between inflammatory marker levels in cerebral spinal fluid, cognitive function, and dementia. Grete was a project assistant at the University of Wisconsin-Madison for five years, four of which she spent working for two large longitudinal cohort studies, the population-based Epidemiology of Hearing Loss Study and the Beaver Dam Offspring Study. She has experience with questionnaire and protocol development, participant recruitment and scheduling, field staff training, manuscript preparation, quality control, data cleaning, and statistical analyses.
Dr. Wichmann earned a Ph.D. in population health sciences with a concentration in epidemiology from the University of Wisconsin – Madison. Grete attended Grinnell College, where she received her bachelor’s degree in general science with a biology concentration.
Phone: (608) 890-2452
Carol originally joined the UW Survey Center in 2010 as a CATI interviewer. After graduating she returned to the Survey Center to work in a variety of supervisory roles across Field departments, where she trained and managed interviewers and support staff. In her current role as a Project Director she is co-managing the Wisconsin Youth Tobacco Survey, a school-based survey of Wisconsin students aiming to better understand the attitudes and behaviors related to tobacco products and use among young people.
Carol earned a bachelor’s degree from the University of Wisconsin – Madison in Communication Science & Rhetorical Studies.
Phone: (608) 265-2504
Eric is the Technology Director at the Survey Center. He supervises UWSC technical staff and works with the broader campus and survey research community to keep UWSC at the technological forefront. He holds a B.A. in sociology from the University of Wisconsin - Madison and completed the sociology department's Concentration in Analysis and Research program.
He is an experienced CASES programmer, having worked with the CASES software suite since 1992. He and the other technical staff support and maintain the center's computing infrastructure and develop applications and processes to support the research needs of UWSC.
Phone: (608) 265-4066
Steve joined the UWSC as a CATI interviewer in 2006. He became a programmer in 2009. As a member of the programming team, he writes electronic survey instruments, prepares data for delivery, and maintains the UWSC's workstations and servers.
Steve is a Certified Information Systems Security Professional (CISSP), is CompTIA Security+ certified, has taken courses in programming and Windows server management at Madison Area Technical College, has a bachelor's degree from the UW-Madison, and is studying for his Certified Information Systems Auditor (CISA) certification.
Phone: (608) 890-3923
Brendan is an expert programmer with deep knowledge of CASES, Visual Basic, and MS Access. He is responsible for CATI instrument design and development, data cleaning, and preparing CASES data files, codebooks, and other documentation. He oversees coding of all open-ended data and occupation coding and has developed software that is used by the UWSC for coding, monitoring interviewer productivity, tracking response rates, and generating survey status reports.
Brendan is a graduate of the University of Wisconsin-Madison English Department with an emphasis in creative writing. He has sixteen years of survey research experience including telephone interviewing, training and supervising interviewers, database management, and customer satisfaction research in the corporate sector.
Phone: (608) 265-2285
Kate first joined the Survey center in March of 2009 as a CAR intern in the programming department. She became a full-time programmer in 2011. She currently works with the programming team to write and debug survey instruments, clean and deliver data, and train new staff. Much of her work focuses on complex CAPI instrument design.
She graduated from the University of Wisconsin- Madison with a bachelor's degree in sociology and was a member of the CAR (Concentration in Analysis and Research) program.
Phone: (608) 890-2234
Marie joined UWSC as a programmer in 2014. Her responsibilities include writing and debugging survey instruments as well cleaning and delivering data. Much of her work focuses on UWSC's growing web-based data collection efforts.
She graduated from the University of Wisconsin- Madison with a bachelor's degree in sociology and was a member of the CAR (Concentration in Analysis and Research) program.
Phone: (608) 265-2835
Augie originally joined the UWSC as an interviewer in 2003. He is currently a member of the programming team, where he writes electronic survey instruments, cleans and delivers data to clients, maintains databases, develops applications, and helps maintain the UWSC's computer network.
He graduated in 2005 from the University of Wisconsin - Madison with a bachelor's degree in engineering mechanics and astronautics.
Phone: (608) 265-4064
Chris joined the UWSC programming team in 2011. He develops project management applications and databases, writes electronic survey instruments, and cleans and delivers data. Much of Chris' work focuses on the development and implementation of web applictions for both data collection and quality control.
Chris graduated from the University of Wisconsin-Madison with a bachelor's degree in English with an emphasis on creative writing.
Phone: (608) 890-1057
Steve Coombs is the Director of Field Operations at the University of Wisconsin Survey Center. He oversees the UWSC telephone interviewing facilities, the Tracing and Locating department, the Mail and Data Entry department, the Coding department, and the Hiring and Staffing office. The Center has 70 CATI (Computer Assisted Telephone Interviewing) stations with 16 additional multi-purpose stations usable either for telephone interviewing or other aspects of field operations. Steve is responsible for over 200 supervisor, shift leader, interviewer, tracing, mail, coding, data entry and staffing employees.
Coombs has a bachelor's degree in english from the University of Illinois, and over twelve years of experience in survey research. He has broad survey research experience in both project and personnel management, including training, forecasting and tracking study progress, cost proposals, budget management, and acting as consultant to clients and senior staff. Prior to joining the UWSC in 2001 he served as Director of Field Services for Frank N. Magid Associates, a 190 CATI station center spread between seven offices. He also worked as Project Manager for Fleischman Field Research in San Francisco, assisting with questionnaire design, report writing, and managed a staff that specialized in Asian language interviewing. Coombs honed his supervisory skills and gained project management training at the University of Wisconsin-Extension Survey Research Laboratory.
Phone: (608) 262-5603
Leo Schultz is the Mail and Data Entry Department Supervisor at the University of Wisconsin Survey Center. He began his career at UWSC in 2010 as a telephone interviewer before transitioning into M&DE as a core staff member. He worked in that capacity for a year before joining the team of lead workers in 2012. He became supervisor of the department at the end of 2016 and now works to manage the department as well as scheduling hours, holding trainings and coordinating project workloads.
Leo graduated from UW Madison with a Bachelor’s degree in Spanish.
Phone: (608) 890-4319
Joe has been working in survey research since 1998. He joined the UWSC in early 2000 and became a CATI supervisor that October. Between 2000 and 2005 he was involved in the hiring, training, supervising and scheduling of interviewers. Since 2006 he has been particularly involved in scheduling and managing student interviewer payroll. Joe has a master's degree in history from Northern Illinois University and completed his undergraduate work at Northern Michigan University.
Phone: (608) 265-2680
Garrett Wartenweiler is a member of the UWSC CATI supervisory team that facilitates the collection of high quality data by coordinating phone room activity and monitoring project needs. Garrett's responsibilities include hiring and training telephone interviewing staff, managing the UWSC's shiftleading staff, and monitoring data quality.
Garrett joined the UWSC in 2006 as a CATI interviewer and became a Shift Leader in 2008. Garrett graduated from the University of Wisconsin-Madison in 2010 with a Bachelor of Science degree in Microbiology.
Phone: (608) 890-0112
Nick joined the UW Survey Center as a CATI interviewer in 2005, going on to work as a CATI Shift Leader, transcription coder, CAPI Supervisor, and M&DE supervisor. His current role entails training field staff to conduct computer assisted in-person interviews, as well as coordinating and supervising field teams throughout the country.
Nick graduated from the University of Wisconsin – Madison in 2008 with a Bachelor of Arts degree in History, Political Science & International Studies.
Phone: (608) 890-4316
Rob has held many different roles at the Survey Center including shift leader and a being a member of the programming team. He joined in the CAPI team in 2016 to return to a role where he could use his extensive knowledge of interviewing skills to train and coach others.
Rob graduated from the University of Wisconsin-Madison with a Bachelor of Arts degree in German.
Phone: (608) 263-3820
Tom has worked for the UWSC for the past 4 years and has taken active roles in assisting managing the BRFSS, NYTD, WLS Microbiome and MIDUS studies. He has also a trained member of our transcription team and has worked to transcribe many UWSC moderated focus groups and qualitative interviews. He is currently assisting recruiting efforts for the Youth Risk Behavior Study (YRBS).
Phone: (884) 330-9346
Carrie began her career at the UW Survey Center as an M&DE Lead Worker in 2010 and spent many years as the supervisor of that department. Before arriving at the survey center she worked in hospitality management. Now as business manager she applies those financial skills and her attention to detail to over seeing the day to day operations of the center.
Carrie graduated from the University of Wisconsin - Eau Claire with a comprehensive Marketing degree and Certificate of Business Communication.
Phone: (608) 890-4319
Yajuan Si is an Affiliate of the UW Survey Center, who holds faculty appointments in Biostatistics & Medical Informatics and Population Health Sciences. She consults with Center staff and clients about sampling design and adjustment for nonresponse or selection bias, for example, imputation and weighting. Dr. Si’s research lies in cutting-edge methodology development on Bayesian statistics, complex survey inference, missing data imputation, causal inference and data confidentiality, with collaborative applications on epidemiology and health services research. Yajuan obtained a PhD degree in statistics in the Department of Statistical Science at Duke University in 2012. She then became a postdoctoral research scholar on statistics at Columbia University.
Click here to jump to Dr. Si's academic website, where you can also view her CV.
Phone: (608) 265-0662
Shift Leaders are generally promoted from the current interviewing staff and represent the best skills in communication, supervision,interviewing, instructing, and motivating. Shift leaders are responsible for the day-to-day operations of the Survey Center as well as maintaining a highly positive and professional work environment.
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