The Effect of Interviewer and Respondent Behavior on Data Quality: Analysis of Interaction Coding in a Validation Study

Dykema, J., Lepkowski, J. M., Blixt, S., Lyberg (Editor), L., Biemer (Editor), P., Collins (Editor), M., De Leeuw (Editor), E., Dippo (Editor), C., Schwarz (Editor), N., & Trewin (Editor), D. (1997). The Effect of Interviewer and Respondent Behavior on Data Quality: Analysis of Interaction Coding in a Validation Study. Survey Measurement and Process Quality; Wiley-Interscience, New York: John Wiley & Sons, Inc.

Recent research regarding the accuracy with which interviewers administered questions in major government surveys presents sobering news for advocates of standardized interviewing.

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