CLIENT
Duane Frisch, Department of Workforce Development
DESCRIPTION
This study was a federally mandated customer service evaluation of services received from Wisconsin Job Centers. This was a CATI survey of 500 businesses and 500 employees who had used Job Center services. Respondents were asked to rate the services they received in order to evaluate how Job Centers responded to their needs.
PROJECT DIRECTOR
Bob Cradock
DATE IN FIELD
Fall 2001 – 2009